We’re sorry to hear that your gift wasn’t quite right.
While our gift cards are non-refundable, it is possible to return a gift if it meets the criteria in our Returns Policy.
We will follow our regular returns process if your item is faulty. We just require the proof of purchase from the person who purchased the product.
Please contact our Customer Care Team at enquiries@hairhouse.com.au or LiveChat if you cannot locate the receipt.