We're sorry to hear that an item is missing from your order!
To help us resolve this quickly, please send a photo of the products you received along with the packaging to our Customer Service Team at enquiries@hairhouse.com.au↗ or via LiveChat.
We'll promptly contact our warehouse to investigate the issue and arrange a replacement for you.
Please note that all freight inquiries are handled on a case-by-case basis. While we strive to resolve these issues as quickly as possible, it may take up to 2-3 weeks for a resolution.