We are sorry to hear that your payment method isn’t working. We have a couple of tips for you to try and get it working.
Luckily our website can be used across multiple browsers.
Have you tried switching devices and/or browsers? For example, if you were using Safari, you could try Google Chrome. If you were on a laptop, you could try purchasing via your phone.
If you are still experiencing issues, please contact our Customer Care Team via firstname.lastname@example.org or LiveChat. It would be helpful if you could please share a screenshot of the error, along with the browser and type of device you are using. We will do our best to assist you!