The gift cards are issued by The Hairhouse Warehouse Marketing Fund Pty Ltd ABN 44 114 668 487 (Company). By purchasing or using, or attempting to use, the gift card you accept and agree to be bound by these Terms and Conditions for Use.
Purchasing Gift Cards
Gift cards can be purchased in a Hairhouse store in the same way as any goods or services. All gift cards can be loaded with amounts between $5 and $1,000. You cannot pay for a gift card with another gift card. e-Cards can be purchased on hairhouse.com.au and are redeemable at Hairhouse stores in Australia and online.
Using your Gift Card
You can use the gift card to purchase any goods or services available from a Hairhouse store. Cards issued on or after 24 April 2023 can be used to purchase any goods or services in-store or from the online store at hairhouse.com.au. Cards issued before 24 April 2023 are available for in-store purchases only and cannot be used online at hairhouse.com.au. Once the transaction has been completed your gift card balance will be reduced by the purchase amount. You can use your gift card as many times as you want until the balance reaches zero or the expiry date has passed. The gift card is not redeemable for cash and no change will be given on purchases. The card may be used as part payment with the balance being made up with other legal tender. The card is not reloadable and cannot be used for a cash advance.
Exclusions for use of Gift Cards
From time to time the point of sale system in store may not be connected to the main server and your card transaction cannot be validated. In this event your gift card cannot be used until the system comes back online. Cards issued before 24 April 2023 cannot be used on the online store at hairhouse.com.au.
Validity and Expiry of Gift Cards
Your gift card will be valid for use for 3 years from the purchase date. Any balance that remains after this date will not be available for use and will not be refunded.
Lost or Stolen Gift Cards
Treat your card like cash. Lost or stolen cards will not be replaced or refunded. You are responsible for the use and safety of your gift card. You are liable for all transactions on your gift card.
Re-Issue of faulty or damaged Gift Cards
A defaced, mutilated, altered, lost or stolen gift card will not be replaced, refunded or redeemed unless it can be proven that the gift card was faulty or damaged as a result of the production process or otherwise due to the fault of the Company, its agents, franchisees or contractors.
Checking Your Balance
You can check your balance and expiry date at any time in any Hairhouse store during opening hours or by contacting email@example.com.