We’re sorry to hear that. Let Team Hairhouse fix this for you!
First off, please do not throw anything out if the wrong order was delivered or you have an item missing.
Take a photo of the packaging and the products received and send this through with your email receipt to our Customer Care Team via firstname.lastname@example.org or LiveChat.
Alternatively, you can call the store directly. Contact information for stores can be found via our Store Locator.